- Promoted by: Anonymous
- Platform: Udemy
- Category: Project Management
- Language: English
- Instructor: Robert Chapman
- Duration: 5 hour(s)
- Student(s): 8,725
- Rate 4.7 Of 5 From 351 Votes
- Expires on: 2025/04/29
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Price:
54.990
Breakdown this highly effective approach to delivering quality and operational excellence in your organization.
Unlock your potential with a Free coupon code
for the "Total Quality Management: Certification" course by Robert Chapman on Udemy.
This course, boasting a 4.7-star rating from 351 reviews
and with 8,725 enrolled students, provides comprehensive training in Project Management.
Spanning approximately
5 hour(s)
, this course is delivered in English
and we updated the information on April 28, 2025.
To get your free access, find the coupon code at the end of this article. Happy learning!
Total Quality Management is an approach to the identification, delivery and control of quality within organization. It is a tried and tested method, highly in demand in today's workforce, which sees a company placing quality at the core of its overall operation strategy. It contains a set of 8 principles and 8 key steps that one must follow in order to successfully deliver quality in compliance with successful quality management. Within this course, you will learn:
- The fundamentals of Quality (what is TQM, Quality, Continuous Improvement etc.)
- The 8 principles of Total Quality Management.
- The 8 steps to deliver Total Quality Management.
- The tools and techniques you can use in a TQM project or as part of your daily activities.
At the end of the course, you will have the knowledge and the confidence to deliver quality in your organization, improving both he quality and performance of your people, procedures and processes. You will positively impact your products and services, improve your customer and client experience and deliver overall change and improvements to your wider operational performance.
Going forward, you will be skilled to deliver plans, strategies and techniques in a range of organizations to lock in operational excellence and sound quality performance throughout.