- Promoted by: Anonymous
- Platform: Udemy
- Category: Operating Systems & Servers
- Language: English
- Instructor: John Courtenay
- Duration:
- Student(s): 46,381
- Rate 4.2 Of 5 From 1,213 Votes
- Expired on May 12, 2025
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Price:
19.990
Learn some of the less common IT troubleshooting techniques in a technical support environment for Windows computers
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for the "Advanced IT Troubleshooting for Helpdesk Support Technicians" course by John Courtenay on Udemy.
This course, boasting a 4.2-star rating from 1,213 reviews
and with 46,381 enrolled students, provides comprehensive training in Operating Systems & Servers.
Spanning approximately
, this course is delivered in English
and we updated the information on May 11, 2025.
To get your free access, find the coupon code at the end of this article. Happy learning!
Over this course, you'll learn some of the more advanced IT troubleshooting techniques, which will teach you how to solve some of the more difficult issues that can sometimes occur with Windows computers,
Topics covered are as follows:
Device Manager - This lists the types of devices installed on your machine and lets you update drivers and view hardware information
Windows Update - Shows all settings related to updates and let's you change settings such as automated install
User Account Control (UAC) - A security feature that is aimed at stopping malicious software from running on your machine
Network Connectivity - Ensuring that your machine is able to connect to the network and access resources
Windows Registry - Allows you to view and change settings that control all aspects of the operating system - use with care!
Whilst these techniques were tried and tested on Windows 10, they are relevant to any version of Windows currently supported by Microsoft, and should also be of use to anyone who is still on Windows XP as well, as the basic concepts of troubleshooting haven't changed since technology began, especially in the case of physical troubleshooting, as concepts such as ensuring a machine has power will always be worth taking into account.